ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents)

What it does

Endpoint Central is ManageEngine's unified endpoint management and security product. ManageEngine's Zia Agents pages list three prebuilt agents for it. The EDR Event Triage Agent enriches each EDR alert with endpoint context, correlates telemetry, maps activity to MITRE ATT&CK and recommends prioritized next steps before an analyst steps in. The Device Investigation Agent correlates telemetry, inventory, logs and configuration to find the root cause of device performance, application and connectivity problems. The Patch Troubleshooting agent diagnoses failed patch deployments and gives fix steps. Endpoint Central also offers a Zia self-service companion for end users that can run fixes from a conversation, and custom agents can be built with Zia Agent Studio and Zoho MCP. The security agents mainly investigate and recommend; remediation runs through Endpoint Central's existing scripts and workflows. ManageEngine is the IT management division of Zoho Corp. (same group as the Zoho Zia Agents platform listing); listed as India per the owner's Zoho/ManageEngine rule. Endpoint Central editions are priced publicly, but the pages checked don't say which editions include the Zia agents; ManageEngine says Zia Agents carry no extra AI licence fee.

Frameworks (vendor-stated)

No framework tags yet.

Pricing (as published)

Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated)

India relevance

ManageEngine is part of the Chennai-based Zoho group, with a large Chennai campus and offices across India; ManageEngine products are widely used by Indian IT teams.

Tasks

alert triagethreat detectioncase investigationremediationworkflow automation

Sources

1. manageengine.com/products/desktop-central/ai/ (primary)
2. manageengine.com/ai-agents.html
3. manageengine.com/news/autonomous-ai-capabilities-manageengine-suite.html
4. manageengine.com/products/desktop-central/pricing.html
5. manageengine.com/about-us.html
6. manageengine.com/contact.html

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email [email protected]. See our methodology.

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Alternatives

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  7AI agentic security platform — Boston-based agentic security platform where swarms of specialised AI agents categorise, investigate and reach a determination on every alert, escalating only what needs a person, with optional managed service (PLAID ELITE).
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  Abnormal AI Security Mailbox (Abnormal AI for Government) — Autonomous agent for email security operations that triages user-reported emails, removes related malicious campaign messages across the organisation and replies to reporters; included in Abnormal AI for Government, which is FedRAMP and GovRAMP Moderate authorized.
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  Adaptive Security Agentic Email Security and Phish Triage — API-based 'agentic email security' that re-analyses inbound mail after native filtering with ML and LLM reasoning and removes confirmed threats across every inbox automatically (configurable human-in-the-loop thresholds). AI Phish Triage classifies employee-reported emails and acts on them, feeding Adaptive's simulations and awareness training.
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  Aikido Attack AI Pentesting — Belgian autonomous AI pentest: many agents map the app, test attack paths and re-exploit each finding to confirm it, with a same-day audit-grade report.
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  AIpentix (agentic continuous security testing and agentic red teaming, by Swipergy) — German continuous security-testing platform with an AI agent that signs in to the customer's application on its own, chooses follow-up checks and documents attack paths, with every tool run evidenced. Findings are grouped into remediation actions with owners, deadlines and Jira sync, and retests confirm fixes. Agentic red-team campaigns (recon, access, lateral and report agents led by human red teamers) are also offered for TIBER-EU and DORA TLPT style testing.
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  Andesite Human-AI SOC (Azimuth for Government) — Agentic SOC platform with configurable agents for alert triage, enrichment, investigation and remediation under analyst oversight; its government offering is FedRAMP High authorized.

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FAQ (from this dataset)

What does ManageEngine Endpoint Central Zia Agents do?

Prebuilt AI agents in ManageEngine Endpoint Central that triage EDR events (MITRE ATT&CK mapping, prioritized next steps), investigate device problems and diagnose failed patches, plus Agent Studio for custom endpoint agents.

How much does ManageEngine Endpoint Central Zia Agents cost?

Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated)

Where is ManageEngine (Zoho Corporation) headquartered?

India

What are alternatives to ManageEngine Endpoint Central Zia Agents?

See the ManageEngine Endpoint Central Zia Agents alternatives page for category-sharing listings in relevance order, not a ranking. ManageEngine Endpoint Central Zia Agents alternatives.

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