Agentforce for Public Sector

What it does

Salesforce offers pre-built Agentforce templates and subagents for government. Complaint Management resolves cases end to end and turns complaints into structured case records. Benefit and Licensing Assistance assesses eligibility. A Compliance subagent detects code violations, captures enforcement details, calculates regulatory fees and drafts visit summaries. Regulatory Compliance alerts on code violations and enforces actions, and Internal Compliance Management runs service-catalog flows and creates incidents. Agents are customised with Agentforce Builder and Agentforce Script. Salesforce announced on June 4, 2025 that Agentforce, Data Cloud, Marketing Cloud and Tableau Next achieved FedRAMP High authorization. On the FedRAMP Marketplace, Salesforce Government Cloud Plus (FR2003061248) is FedRAMP Authorized at High. TX-RAMP Level 2 certified (TX985547) on the Texas DIR list updated 13 Oct 2026.

Frameworks (vendor-stated)

FedRAMPTX-RAMP

Vendor-claimed FedRAMP

Government authorizations

Registry records checked 2026-10-18. Scope “listing” means the certified product is this listing or the government boundary it already documents; “platform-only” means another product line is certified and the vendor does not state this agent is inside that boundary.

Pricing (as published)

Not published for Public Sector editions (30-day Public Sector Solutions trial offered)

Tasks

workflow automationcase investigationgovernment compliance

Sources

1. salesforce.com/government/artificial-intelligence/ (primary)
2. salesforce.com/news/stories/fedramp-high-agentforce-salesforce-platform/
3. salesforce.com/company/locations/
4. fedramp.gov/marketplace/products/FR2003061248/
5. dir.texas.gov/resource-library-item/tx-ramp-certified-cloud-products

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email [email protected]. See our methodology.

Use-case comparisons

• US public-sector and FedRAMP AI agents — 25 verified listings (US government, FedRAMP and public-sector compliance or security operations)

Compare Agentforce for Public Sector with

• 
  IBM watsonx Orchestrate (incl. watsonx Orchestrate for Government) vs Agentforce for Public Sector
• 
  Pega AI agents (Pega Cloud for Government) vs Agentforce for Public Sector
• 
  Appian Agent Studio (AI agents) vs Agentforce for Public Sector
• 
  AppZen AI agents (Autonomous AP, Expense Audit, VAT Reclaim Agents and AI Agent Studio) vs Agentforce for Public Sector
• 
  Box AI Agents (Box Agent, Extract, Classification and custom agents; Box for Government) vs Agentforce for Public Sector
• 
  Archlet Spark AI agents (Setup, Auction, Scenario, Summary and Proposal Analysis agents for sourcing) vs Agentforce for Public Sector
• 
  Auditoria AI agents (AP Helpdesk, AP Invoices, AP Accruals, AP Vendor Watch, AP Statement Reconciliation, AR Collections, AR Remittances) vs Agentforce for Public Sector
• 
  Automation Anywhere AI Agent Studio (agentic process automation) vs Agentforce for Public Sector
• 
  Avokaado Avo AI (governed contract agents) vs Agentforce for Public Sector
• 
  Bakuraku AI agents (バクラク AIエージェント: document collection, payment request, journal entry and analysis agents) vs Agentforce for Public Sector

Alternatives

• 
  IBM watsonx Orchestrate (incl. watsonx Orchestrate for Government) — IBM's agent platform to build, deploy, orchestrate and govern AI agents (IBM, custom and partner agents for HR, procurement and other domains); watsonx Orchestrate for Government is in scope of IBM Data Services for Government, FedRAMP Moderate. (shared tags: FedRAMP, TX-RAMP)
• 
  Pega AI agents (Pega Cloud for Government) — Enterprise workflow platform whose AI agents (Coach, Knowledge Buddy, Automate, developer agents and the Blueprint design agent) run on Pega's trusted workflows; Pega Cloud for Government, including these gen AI agents, is FedRAMP High authorized. (shared tags: FedRAMP, TX-RAMP)
• 
  Abnormal AI Security Mailbox (Abnormal AI for Government) — Autonomous agent for email security operations that triages user-reported emails, removes related malicious campaign messages across the organisation and replies to reporters; included in Abnormal AI for Government, which is FedRAMP and GovRAMP Moderate authorized. (shared tags: FedRAMP, TX-RAMP)
• A
  Andesite Human-AI SOC (Azimuth for Government) — Agentic SOC platform with configurable agents for alert triage, enrichment, investigation and remediation under analyst oversight; its government offering is FedRAMP High authorized. (shared tags: FedRAMP, TX-RAMP)
• 
  KnowBe4 AIDA (AI Defense Agents) — Suite of AI agents for human risk management that automatically generate and deliver personalised phishing simulations, training, remedial and policy-quiz content per user; the FedRAMP Moderate KnowBe4 Platform covers AIDA (except AIDA Deepfakes). (shared tags: FedRAMP, TX-RAMP)
• 
  RegScale RegML AI agents (RegScale CCM) — Continuous controls monitoring platform whose RegML AI agents monitor controls, collect evidence, draft control documentation and trigger remediation for FedRAMP, CMMC and NIST programmes; RegScale CCM is FedRAMP High authorized. (shared tags: FedRAMP, TX-RAMP)

See all Agentforce for Public Sector alternatives →

FAQ (from this dataset)

What does Agentforce for Public Sector do?

Pre-built Agentforce agents for federal, state and local government, covering complaint management, benefits and licensing, code-violation compliance and internal IT compliance; Salesforce says Agentforce is FedRAMP High authorized in Government Cloud Plus.

How much does Agentforce for Public Sector cost?

Not published for Public Sector editions (30-day Public Sector Solutions trial offered)

Where is Salesforce headquartered?

United States

Which frameworks does Agentforce for Public Sector support?

Frameworks (vendor-stated): FedRAMP, TX-RAMP. Framework tags indicate relevance, not certification.

What are alternatives to Agentforce for Public Sector?

See the Agentforce for Public Sector alternatives page for category-sharing listings in relevance order, not a ranking. Agentforce for Public Sector alternatives.

Stay updated