CounterShadow AMI vs ManageEngine Endpoint Central Zia Agents
Quick answer
CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response (CounterShadow (CounterShadow Ltd)) and ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) (ManageEngine (Zoho Corporation)) are both listed in the Security category of Agent Index.
They share no framework tags in our dataset.
This is not a ranking.
CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response (CounterShadow (CounterShadow Ltd)) and ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) (ManageEngine (Zoho Corporation)) are both listed in the Security category of Agent Index. They share no framework tags in our dataset.
| Field |  CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response |  ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) |
|---|---|---|
| Vendor | CounterShadow (CounterShadow Ltd) | ManageEngine (Zoho Corporation) |
| HQ | United Kingdom · Europe | India · India |
| Primary category | Security | Security |
| Also listed in | Security | Security, Business operations |
| Summary | UK autonomous SOC product: AMI plans and runs investigation of every SIEM/EDR alert across connected tools without playbooks, returns a true/false-positive verdict with severity and logged evidence in about eight minutes, and can isolate hosts, block IPs or disable accounts under approvals the customer configures. | Prebuilt AI agents in ManageEngine Endpoint Central that triage EDR events (MITRE ATT&CK mapping, prioritized next steps), investigate device problems and diagnose failed patches, plus Agent Studio for custom endpoint agents. |
| Frameworks (vendor-stated) | — | — |
| Frameworks (vendor-claimed) | — | — |
| Capabilities / tasks | security operations, alert triage, case investigation, incident response | alert triage, threat detection, case investigation, remediation, workflow automation |
| Pricing (as published) | Not published | Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated) |
| Pricing model | quote | quote |
| Primary source | https://countershadow.com/ | https://www.manageengine.com/products/desktop-central/ai/ |
| Last checked | 2026-10-20 | 2026-10-18 |
| Official site | https://countershadow.com/ | https://www.manageengine.com/products/desktop-central/ai/ |
FAQ (from this dataset)
What is the difference between CounterShadow AMI and ManageEngine Endpoint Central Zia Agents?
Both are listed under Security. Shared tasks: alert-triage, case-investigation. CounterShadow AMI-only tasks: security-operations, incident-response. ManageEngine Endpoint Central Zia Agents-only tasks: threat-detection, remediation, workflow-automation. Differences are from stored category and task tags, not a ranking.
Which one publishes pricing?
CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response: Not published ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents): Not published for the agents (Endpoint Central editions are published from $795 per year for 50 endpoints; edition that includes Zia agents not stated)
Where are CounterShadow AMI and ManageEngine Endpoint Central Zia Agents headquartered?
CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response publishes HQ in United Kingdom. ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents) publishes HQ in India.
Also in this use case
Other verified listings that share a task tag or use-case group with CounterShadow AMI (Autonomous Machine Intelligence) – autonomous SOC triage, investigation and response or ManageEngine Endpoint Central Zia Agents (EDR Event Triage, Device Investigation and Patch Troubleshooting agents). Open a pair page or the use-case table — this is not a ranking.
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- SOCRadar AI Agents (specialist threat-intelligence, attack-surface, digital-risk and alarm-triage agents) — Roster of specialist agents inside the SOCRadar threat-intelligence platform: customers deploy agents, set each one's skills, scope and access, and green-light sensitive steps. Agents cover threat-actor and ransomware intelligence, detection-rule writing, IoC enrichment, identity/credential exposure, vulnerability analysis, brand and dark-web monitoring, phishing-domain hunting, external attack surface and Shodan recon, and alarm triage that records verdicts and asks before changing an alarm's status. · SOCRadar AI Agents (specialist threat-intelligence, attack-surface, digital-risk and alarm-triage agents) pair comparison
- Strike48 agentic SecOps platform (pre-built SOC agent team and no-code agent builder over federated logs, cloud or air-gapped on-prem) — Agentic orchestration platform for SOC and IT teams from the company behind the Devo log platform: purpose-built micro agents triage and investigate alerts, analyse phishing, hunt threats, write and tune detections and help with compliance over logs queried in place across SIEMs and data lakes, with configurable human approval and an audit trail; available as SaaS, isolated compute or an air-gapped on-prem appliance. · Strike48 agentic SecOps platform (pre-built SOC agent team and no-code agent builder over federated logs, cloud or air-gapped on-prem) pair comparison
- Trulioo UBO Discovery Agent (agentic beneficial-ownership research inside KYB) — Agentic AI inside Trulioo's KYB verification workflow from Vancouver-headquartered Trulioo. When registries run out, the UBO Discovery Agent researches filings, disclosures, legal and public records, OSINT and verified third-party databases, reaches registries without API connectivity in real time, reconstructs the beneficial-ownership chain with jurisdiction-specific control logic, cites every finding and reports gaps instead of guessing.
Use-case comparisons
- AI SOC and security-analyst agents — 51 listings (Security operations, alert investigation and threat detection)
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