Matrix42 Neo vs PartSpace PartsAgent

Quick answer

Matrix42 Neo (agentic AI for service desk and employee self-service) (Matrix42 (Matrix42 GmbH)) and PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts) (PartSpace (PartSpace GmbH)) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Matrix42 Neo (agentic AI for service desk and employee self-service) (Matrix42 (Matrix42 GmbH)) and PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts) (PartSpace (PartSpace GmbH)) are both listed in the Business operations category of Agent Index. They share no framework tags in our dataset.

Columns

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Field Matrix42 Neo (agentic AI for service desk and employee self-service)PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts)
Vendor Matrix42 (Matrix42 GmbH)PartSpace (PartSpace GmbH)
HQ Germany · EuropeGermany · Europe
Primary category Business operationsBusiness operations
Also listed in Business operationsBusiness operations
Summary Frankfurt-based Matrix42 added Neo agents to Matrix42 Professional in release 26.2 (Oct 22, 2026): they triage and enrich incoming tickets, resolve known issues automatically and document the outcome, route the rest to the likely resolver, fulfil supported employee requests end to end and execute device fixes once a service-desk agent approves.Procurement agent for manufacturers. It works on CAD, PLM, ERP, supplier and pricing data to plan and run technical purchasing from need analysis to order: bundling demand, finding suppliers, preparing RFQs, comparing quotes and placing orders. Teams can give it natural-language commands.
Frameworks (vendor-stated) ——
Frameworks (vendor-claimed) ——
Capabilities / tasks it service, employee support, workflow automationprocess automation, workflow automation, agentic ops
Integrations (vendor-listed) Microsoft Teams, MCPNot recorded in this dataset yet
Pricing (as published) Not published; Neo includes a 60-day free trial, subject to limitations (Matrix42 Professional 26.2 release notes, Oct 22, 2026; checked 2026-10-28).Not published
Pricing model quotequote
Primary source https://www.matrix42.com/matrix42-neohttps://partspace.io/procurement-agent
Last checked 2026-10-282026-10-19
Official site https://www.matrix42.com/matrix42-neohttps://partspace.io/procurement-agent

FAQ (from this dataset)

What is the difference between Matrix42 Neo and PartSpace PartsAgent?

Both are listed under Business operations. Shared tasks: workflow-automation. Matrix42 Neo-only tasks: it-service, employee-support. PartSpace PartsAgent-only tasks: process-automation, agentic-ops. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Matrix42 Neo (agentic AI for service desk and employee self-service): Not published; Neo includes a 60-day free trial, subject to limitations (Matrix42 Professional 26.2 release notes, Oct 22, 2026; checked 2026-10-28). PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts): Not published

Where are Matrix42 Neo and PartSpace PartsAgent headquartered?

Matrix42 Neo (agentic AI for service desk and employee self-service) publishes HQ in Germany. PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts) publishes HQ in Germany.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Matrix42 Neo (agentic AI for service desk and employee self-service) or PartSpace PartsAgent (autonomous technical-procurement agent for drawing parts). Open a pair page or the use-case table — this is not a ranking.

Use-case comparisons

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