ServiceNow Now Assist vs Zefort Agent
Quick answer
ServiceNow Now Assist (ServiceNow) and Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta) (Zefort (Zefort Oy)) are both listed in the Business operations category of Agent Index.
They share no framework tags in our dataset.
This is not a ranking.
ServiceNow Now Assist (ServiceNow) and Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta) (Zefort (Zefort Oy)) are both listed in the Business operations category of Agent Index. They share no framework tags in our dataset. Only ServiceNow Now Assist is tagged for SOC 2, ISO 27001.
| Field |  ServiceNow Now Assist |  Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta) |
|---|---|---|
| Vendor | ServiceNow | Zefort (Zefort Oy) |
| HQ | United States · North America | Finland · Europe |
| Primary category | Business operations | Business operations |
| Also listed in | Business operations | Business operations |
| Summary | Generative AI assistance across the ServiceNow platform for IT, employee and customer workflows. | Agent built into the Zefort contract-management platform that takes assigned contract work (reviewing and redlining agreements, comparing contract sets, finding risks or missing information) and turns findings into suggested updates to metadata, parties, binders, tasks and reminders that a person approves before they are applied. |
| Frameworks (vendor-stated) | SOC 2, ISO 27001 | — |
| Frameworks (vendor-claimed) | — | — |
| Capabilities / tasks | workflow automation, it service | contract review, workflow automation |
| Pricing (as published) | Not verified | Published plans (excl. VAT): Enterprise, which includes Zefort Agent, is EUR 2,395/month or EUR 1,995/month billed annually; Enterprise+ is EUR 4,795/month or EUR 3,995/month billed annually; Team (EUR 1,195 or 995/month) can add Zefort Agent as an add-on. One-off onboarding fee EUR 1,995. |
| Pricing model | quote | published-tiers |
| Primary source | https://www.servicenow.com/ | https://zefort.com/zefort-agent/ |
| Last checked | 2026-10-18 | 2026-10-19 |
| Official site | https://www.servicenow.com/ | https://zefort.com/zefort-agent/ |
FAQ (from this dataset)
What is the difference between ServiceNow Now Assist and Zefort Agent?
Both are listed under Business operations. Shared tasks: workflow-automation. ServiceNow Now Assist-only tasks: it-service. Zefort Agent-only tasks: contract-review. Differences are from stored category and task tags, not a ranking.
Which one publishes pricing?
ServiceNow Now Assist: Not published Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta): Published plans (excl. VAT): Enterprise, which includes Zefort Agent, is EUR 2,395/month or EUR 1,995/month billed annually; Enterprise+ is EUR 4,795/month or EUR 3,995/month billed annually; Team (EUR 1,195 or 995/month) can add Zefort Agent as an add-on. One-off onboarding fee EUR 1,995.
Where are ServiceNow Now Assist and Zefort Agent headquartered?
ServiceNow Now Assist publishes HQ in United States. Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta) publishes HQ in Finland.
Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.
Also in this use case
Other verified listings that share a task tag or use-case group with ServiceNow Now Assist or Zefort Agent (agentic CLM assistant for contract review, redlining and follow-up; beta). Open a pair page or the use-case table — this is not a ranking.
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- QAD ChampionAI Champions (background agents for accounts payable, procurement follow-up and sourcing in manufacturing) — ChampionAI "Champions" from US manufacturing-software vendor QAD | Redzone are persona-based agents that run continuously in the background of a workflow. The Accounts Payable Champion (generally available since Sep 22, 2026) captures invoices from email, supplier portals and EDI, matches them to PO and goods receipt, clears in-tolerance invoices toward payment and routes only exceptions to people. The Procurement Champion chases suppliers and keeps POs and the ERP in sync; the Sourcing Champion creates RFQs, follows up suppliers and prepares award packs. · QAD ChampionAI Champions (background agents for accounts payable, procurement follow-up and sourcing in manufacturing) pair comparison
- trail Governance Agents (GRC and AI governance agents) — Munich-based trail's Governance Agents run GRC busywork in the background: they read your project files and sources to collect and link evidence, assess controls, classify systems, run risk and vendor assessments and draft policies, proposing changes that a human approves before anything is written.
- Trulioo UBO Discovery Agent (agentic beneficial-ownership research inside KYB) — Agentic AI inside Trulioo's KYB verification workflow from Vancouver-headquartered Trulioo. When registries run out, the UBO Discovery Agent researches filings, disclosures, legal and public records, OSINT and verified third-party databases, reaches registries without API connectivity in real time, reconstructs the beneficial-ownership chain with jurisdiction-specific control logic, cites every finding and reports gaps instead of guessing.
- UpFlux Agente Negociador (autonomous tail-spend negotiation and purchasing agent inside TOTVS Protheus, Datasul and SAP) — Procurement agent from Brazil's UpFlux that works inside the customer's ERP (TOTVS Protheus, Datasul or SAP). It reads 12 months of purchase history, finds the best price the company has already paid for each item, and on each new requisition requests quotes, makes counter-offers, routes to the right supplier and writes the purchase order itself when the deal is within the buyer-set approval limits. Buyers approve only the exceptions. · UpFlux Agente Negociador (autonomous tail-spend negotiation and purchasing agent inside TOTVS Protheus, Datasul and SAP) pair comparison
Use-case comparisons
- Contract and legal-review AI agents — 33 listings (Contract review, drafting assistance and legal workflow automation)
- IT service-management AI agents — 7 listings (IT service desk, employee support and service-workflow automation)
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