Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)

What it does

Zia Agents is Zoho's agent platform across its 60+ business apps. The Agent Store is a marketplace of prebuilt agents (Zoho's pages cite 'over 100+' on the Zia Agents page and 'over 40' in the Agent Store FAQ) that come with preconfigured instructions and are deployed with a 'Hire Agent' click into supported Zoho apps such as Zoho CRM and Zoho Desk; examples Zoho names include an SDR agent, email responder, meeting scheduler, a Desk Customer Service Agent that answers or triages incoming requests, a Resolution Expert, and a Lead Generation Agent that converts sales emails in Zoho Mail into CRM leads. Zia Agent Studio lets teams build custom agents by prompt (text-to-agent) or low code, add knowledge-base documents, give agents tool groups to take actions (retrieve emails, update records, add tasks), set do's-and-don'ts guardrails, use observability and multi-agent setups, and provision an agent as a 'digital employee' that respects existing user permissions with behavioural audits. Agents run on Zoho-hosted LLMs (Zia LLM) or external models via bring-your-own-key, and Zoho also offers an MCP server for third-party agents. Listed with HQ India (Chennai) under the owner's rule for Zoho's dual Austin/Chennai headquarters statement. ManageEngine is Zoho Corp's IT-management division; Log360 Cloud, Endpoint Central and ServiceDesk Plus Zia Agents are listed separately as product-level agents in that suite.

Frameworks (vendor-stated)

No framework tags yet.

Pricing (as published)

Zia Agents platform is free per Zoho's pricing page; you pay only for LLM usage. Zoho-hosted LLMs: Standard tier free up to 30 million tokens/month, Pro tier 20 million tokens/month, over-limit usage billed via prepaid Agent Wallet credits; external LLMs at vendor rates (BYOK or Zoho Key System, currently OpenAI). Underlying Zoho app subscriptions are separate.

India relevance

Zoho Corporation is headquartered in Chennai, India (listed as India per owner rule). Zoho's pricing page notes the Pro LLM tier is available on request in its US and India data centres.

Tasks

workflow automationprocess automationagentic ops

Sources

1. zoho.com/zia/agents/ (primary)
2. zoho.com/agents/agent-store.html
3. zoho.com/agents/create-agents.html
4. zoho.com/agents/pricing.html
5. zoho.com/news/zoho-launches-zia-llm-and-deepens-ai-portfolio-with-prebuilt-agents-custom-agent-builder-mcp-and-marketplace.html
6. zoho.com/news/zoho-brings-ease-to-struggling-industry-ai-adoption-with-free-agentic-tools-across-multiple-key-functions.html
7. manageengine.com/news/zoho-corp-ai-platform-supporting-across-broad-portfolio.html

Last verified 18 Oct 2026. Framework tags indicate relevance, not certification; “vendor-claimed” items are as marketed by the vendor. Spotted an error? Submit a correction or email [email protected]. See our methodology.

Use-case comparisons

• Enterprise agent platforms — 8 verified listings (Build, orchestrate and govern AI agents for business-process automation)

Compare Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace) with

• 
  Agentforce for Public Sector vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Appian Agent Studio (AI agents) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  AppZen AI agents (Autonomous AP, Expense Audit, VAT Reclaim Agents and AI Agent Studio) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Auditoria AI agents (AP Helpdesk, AP Invoices, AP Accruals, AP Vendor Watch, AP Statement Reconciliation, AR Collections, AR Remittances) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Avokaado Avo AI (governed contract agents) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Bakuraku AI agents (バクラク AIエージェント: document collection, payment request, journal entry and analysis agents) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  BILL AI agents (W-9 Agent, Reconciliation Agent and other touchless AP agents) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Bind agentic contract workspace (drafting and negotiation agent with automated renewals and workflows) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  BlackLine Verity AI agents (Verity Prepare multi-agent reconciliation, Verity Accruals and other close agents) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)
• 
  Box AI Agents (Box Agent, Extract, Classification and custom agents; Box for Government) vs Zoho Zia Agents (Agent Studio, Agent Store prebuilt agents and Agent Marketplace)

Alternatives

• 
  Agentforce for Public Sector — Pre-built Agentforce agents for federal, state and local government, covering complaint management, benefits and licensing, code-violation compliance and internal IT compliance; Salesforce says Agentforce is FedRAMP High authorized in Government Cloud Plus.
• 
  Appian Agent Studio (AI agents) — Generally available Agent Studio for deploying AI agents inside Appian processes that reason over enterprise data and act under platform guardrails; Appian Government Cloud is FedRAMP High authorized.
• 
  AppZen AI agents (Autonomous AP, Expense Audit, VAT Reclaim Agents and AI Agent Studio) — Agentic AI for accounts payable, expense audit and card spend: AI agents built from finance SOPs audit expenses and cards, process invoices and escalate uncertain decisions to humans, with explainable, auditable actions.
• 
  Archlet Spark AI agents (Setup, Auction, Scenario, Summary and Proposal Analysis agents for sourcing) — Zurich sourcing and eAuction platform whose Spark agents build RFx questionnaires, bid sheets and cost formulas, analyse an RFQ and auto-generate the right auction setup, turn plain-language rules into award scenarios, summarise supplier bids and score proposals. Supplier invitations, reminders and data validation are automated around them.
• 
  Auditoria AI agents (AP Helpdesk, AP Invoices, AP Accruals, AP Vendor Watch, AP Statement Reconciliation, AR Collections, AR Remittances) — AI agents that run accounts payable and receivable work inside finance's own ERP and inboxes: they answer vendor emails, capture and code invoices, chase accruals, monitor supplier bank, tax ID and sanctions data, reconcile vendor statements, and run collections and remittance matching within policy guardrails.
• 
  Automation Anywhere AI Agent Studio (agentic process automation) — Agentic process automation platform for building goal-driven AI agents that use the Process Reasoning Engine to reason, bring in a human where needed and orchestrate bots, APIs, documents and other agents, with built-in governance and guardrails.

See all Zoho Zia Agents alternatives →

FAQ (from this dataset)

What does Zoho Zia Agents do?

Zoho's agentic AI platform: 100+ prebuilt Zia Agents in the Agent Store for sales, support, HR and operations across Zoho apps, plus a no-/low-code Agent Studio to build custom agents with tools, knowledge bases, guardrails and multi-agent setups.

How much does Zoho Zia Agents cost?

Zia Agents platform is free per Zoho's pricing page; you pay only for LLM usage. Zoho-hosted LLMs: Standard tier free up to 30 million tokens/month, Pro tier 20 million tokens/month, over-limit usage billed via prepaid Agent Wallet credits; external LLMs at vendor rates (BYOK or Zoho Key System, currently OpenAI). Underlying Zoho app subscriptions are separate.

Where is Zoho Corporation headquartered?

India

What are alternatives to Zoho Zia Agents?

See the Zoho Zia Agents alternatives page for category-sharing listings in relevance order, not a ranking. Zoho Zia Agents alternatives.

Stay updated