Atlassian Request Resolver vs Embat TellMe
Quick answer
Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and Embat TellMe (AI agent for corporate treasury, reconciliation and accounting) (Embat (Embat Technologies, S.L.)) are both listed in the Business operations category of Agent Index.
They share no framework tags in our dataset.
This is not a ranking.
Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and Embat TellMe (AI agent for corporate treasury, reconciliation and accounting) (Embat (Embat Technologies, S.L.)) are both listed in the Business operations category of Agent Index. They share no framework tags in our dataset.
| Field |  Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode |  Embat TellMe (AI agent for corporate treasury, reconciliation and accounting) |
|---|---|---|
| Vendor | Atlassian (Atlassian Corporation) | Embat (Embat Technologies, S.L.) |
| HQ | Australia · Australia and New Zealand | Spain · Europe |
| Primary category | Business operations | Business operations |
| Also listed in | Business operations, Security | Business operations |
| Summary | Jira Service Management agent that reads each new service request and the linked runbooks, writes a cited step-by-step resolution plan, and executes it with native JSM actions and configured third-party tools such as Okta and SailPoint IdentityNow, either after a human approves the plan (supervised) or end to end on its own (autonomous), pausing on irreversible or low-confidence steps. | Treasury platform agent that runs routine finance work in the background, including transaction categorisation and enrichment, forecast-to-actual reconciliation, bank-to-invoice matching, GL postings and PSP-to-sales-order matching. Every action is logged and reversible, and it presents judgement calls with context for one-click approve, modify or reject. |
| Frameworks (vendor-stated) | — | — |
| Frameworks (vendor-claimed) | — | ISO 27001, SOC 2 Type 2, GDPR |
| Capabilities / tasks | it service, workflow automation, employee support, identity governance | process automation, workflow automation, agentic ops |
| Integrations (vendor-listed) | Jira Service Management, Confluence (knowledge), Assets, Okta, SailPoint IdentityNow | Not recorded in this dataset yet |
| Pricing (as published) | Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). | Not published (modular, tailored plans) |
| Pricing model | quote | quote |
| Primary source | https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/ | https://www.embat.io/artificial-intelligence-finance |
| Last checked | 2026-10-29 | 2026-10-19 |
| Official site | https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/ | https://www.embat.io/artificial-intelligence-finance |
FAQ (from this dataset)
What is the difference between Atlassian Request Resolver and Embat TellMe?
Both are listed under Business operations. Shared tasks: workflow-automation. Atlassian Request Resolver-only tasks: it-service, employee-support, identity-governance. Embat TellMe-only tasks: process-automation, agentic-ops. Differences are from stored category and task tags, not a ranking.
Which one publishes pricing?
Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode: Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). Embat TellMe (AI agent for corporate treasury, reconciliation and accounting): Not published (modular, tailored plans)
Where are Atlassian Request Resolver and Embat TellMe headquartered?
Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode publishes HQ in Australia. Embat TellMe (AI agent for corporate treasury, reconciliation and accounting) publishes HQ in Spain.
Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.
Also in this use case
Other verified listings that share a task tag or use-case group with Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode or Embat TellMe (AI agent for corporate treasury, reconciliation and accounting). Open a pair page or the use-case table — this is not a ranking.
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