Home / Compare / Atlassian Request Resolver vs freee AI agents for accounting firms

Atlassian Request Resolver vs freee AI agents for accounting firms

Quick answer

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and freee AI agents for accounting firms (freee 顧問先管理 AIエージェント and freee Agent Hub) (freee K.K.) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Field	Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode	freee AI agents for accounting firms (freee 顧問先管理 AIエージェント and freee Agent Hub)
Vendor	Atlassian (Atlassian Corporation)	freee K.K.
HQ	Australia · Australia and New Zealand	Japan · Asia Pacific
Primary category	Business operations	Business operations
Also listed in	Business operations, Security	Business operations
Summary	Jira Service Management agent that reads each new service request and the linked runbooks, writes a cited step-by-step resolution plan, and executes it with native JSM actions and configured third-party tools such as Okta and SailPoint IdentityNow, either after a human approves the plan (supervised) or end to end on its own (autonomous), pausing on irreversible or low-confidence steps.	Japanese accounting-firm agents from freee: prebuilt bookkeeping, rule-maintenance, monthly-check and tax-return-check agents that run client workflows autonomously and return only exceptions to staff, plus freee Agent Hub, a no-code builder for scheduled custom accounting agents.
Frameworks (vendor-stated)	—	—
Frameworks (vendor-claimed)	—	—
Capabilities / tasks	it service, workflow automation, employee support, identity governance	process automation, agentic ops, workflow automation, audit management
Integrations (vendor-listed)	Jira Service Management, Confluence (knowledge), Assets, Okta, SailPoint IdentityNow	Not recorded in this dataset yet
Pricing (as published)	Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29).	Published (JPY, excl. tax): AI agent entry plan (bookkeeping + monthly-check agents) ¥1,000 per client/month, minimum 3 clients; tax-return-check agent free for freee advisor-programme members. freee Agent Hub ¥5,000/month base (1 ID + ¥5,000 token allowance), additional ID ¥5,000/month each, usage above allowance metered. Launch campaign: 50% off first month (extended to Nov 30, 2026).
Pricing model	quote	published-tiers
Primary source	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://corp.freee.co.jp/news/20260915freee_AIagent&fAH.html
Last checked	2026-10-29	2026-10-18
Official site	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://adv.freee.co.jp/ai/ai-agent

FAQ (from this dataset)

What is the difference between Atlassian Request Resolver and freee AI agents for accounting firms?

Both are listed under Business operations. Shared tasks: workflow-automation. Atlassian Request Resolver-only tasks: it-service, employee-support, identity-governance. freee AI agents for accounting firms-only tasks: process-automation, agentic-ops, audit-management. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode: Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). freee AI agents for accounting firms (freee 顧問先管理 AIエージェント and freee Agent Hub): Published (JPY, excl. tax): AI agent entry plan (bookkeeping + monthly-check agents) ¥1,000 per client/month, minimum 3 clients; tax-return-check agent free for freee advisor-programme members. freee Agent Hub ¥5,000/month base (1 ID + ¥5,000 token allowance), additional ID ¥5,000/month each, usage above allowance metered. Launch campaign: 50% off first month (extended to Nov 30, 2026).

Where are Atlassian Request Resolver and freee AI agents for accounting firms headquartered?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode publishes HQ in Australia. freee AI agents for accounting firms (freee 顧問先管理 AIエージェント and freee Agent Hub) publishes HQ in Japan.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode or freee AI agents for accounting firms (freee 顧問先管理 AIエージェント and freee Agent Hub). Open a pair page or the use-case table — this is not a ranking.

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Use-case comparisons

AP and finance-automation AI agents — 43 listings (Accounts payable, invoice and spend automation in finance back offices)
IT service-management AI agents — 11 listings (IT service desk, employee support and service-workflow automation)
Japanese accounting and AP AI agents — 4 listings (Accounts payable, invoice and receipt collection, and accounting-document automation from vendors headquartered in Japan)

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