Home / Compare / Atlassian Request Resolver vs Lisse Legal AI Cowork

Atlassian Request Resolver vs Lisse Legal AI Cowork

Quick answer

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and Lisse Legal AI Cowork (Lisse法務AI Cowork: AI agents for legal intake, issue analysis and draft responses) (Lisse (株式会社リセ)) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Field	Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode	Lisse Legal AI Cowork (Lisse法務AI Cowork: AI agents for legal intake, issue analysis and draft responses)
Vendor	Atlassian (Atlassian Corporation)	Lisse (株式会社リセ)
HQ	Australia · Australia and New Zealand	Japan · Asia Pacific
Primary category	Business operations	Business operations
Also listed in	Business operations, Security	Business operations
Summary	Jira Service Management agent that reads each new service request and the linked runbooks, writes a cited step-by-step resolution plan, and executes it with native JSM actions and configured third-party tools such as Okta and SailPoint IdentityNow, either after a human approves the plan (supervised) or end to end on its own (autonomous), pausing on irreversible or low-confidence steps.	Japanese legal AX platform, available since Oct 2, 2026, where AI agents take incoming legal requests, collect missing facts from the requester, organise the issues and prepare a draft response that follows the company's own past decisions. Low-risk matters that meet company-set conditions can go ahead in the business unit without a legal check.
Frameworks (vendor-stated)	—	—
Frameworks (vendor-claimed)	—	—
Capabilities / tasks	it service, workflow automation, employee support, identity governance	contract review, workflow automation
Integrations (vendor-listed)	Jira Service Management, Confluence (knowledge), Assets, Okta, SailPoint IdentityNow	Not recorded in this dataset yet
Pricing (as published)	Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29).	Not published
Pricing model	quote	quote
Primary source	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://corp.lisse-law.com/release/notice/20261002-2/
Last checked	2026-10-29	2026-10-19
Official site	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://lisse-law.com/

FAQ (from this dataset)

What is the difference between Atlassian Request Resolver and Lisse Legal AI Cowork?

Both are listed under Business operations. Shared tasks: workflow-automation. Atlassian Request Resolver-only tasks: it-service, employee-support, identity-governance. Lisse Legal AI Cowork-only tasks: contract-review. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode: Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). Lisse Legal AI Cowork (Lisse法務AI Cowork: AI agents for legal intake, issue analysis and draft responses): Not published

Where are Atlassian Request Resolver and Lisse Legal AI Cowork headquartered?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode publishes HQ in Australia. Lisse Legal AI Cowork (Lisse法務AI Cowork: AI agents for legal intake, issue analysis and draft responses) publishes HQ in Japan.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode or Lisse Legal AI Cowork (Lisse法務AI Cowork: AI agents for legal intake, issue analysis and draft responses). Open a pair page or the use-case table — this is not a ranking.

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Use-case comparisons

Contract and legal-review AI agents — 33 listings (Contract review, drafting assistance and legal workflow automation)
IT service-management AI agents — 11 listings (IT service desk, employee support and service-workflow automation)

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