Home / Compare / Atlassian Request Resolver vs Workday Contract Negotiation Agent

Atlassian Request Resolver vs Workday Contract Negotiation Agent

Quick answer

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and Workday Contract Negotiation Agent (Workday CLM / Evisort) (Workday (Workday, Inc.)) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Field	Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode	Workday Contract Negotiation Agent (Workday CLM / Evisort)
Vendor	Atlassian (Atlassian Corporation)	Workday (Workday, Inc.)
HQ	Australia · Australia and New Zealand	United States · North America
Primary category	Business operations	Business operations
Also listed in	Business operations, Security	Business operations, Risk
Summary	Jira Service Management agent that reads each new service request and the linked runbooks, writes a cited step-by-step resolution plan, and executes it with native JSM actions and configured third-party tools such as Okta and SailPoint IdentityNow, either after a human approves the plan (supervised) or end to end on its own (autonomous), pausing on irreversible or low-confidence steps.	Generally available Workday Contract Lifecycle Management (ex-Evisort) agent. It reviews whole pre-signature agreements against the company playbook, flags risk and missing terms and drafts pinpoint redlines with a rationale for each; users apply the redlines. The Contract Workflow Agent is Early Access and is not covered by this listing.
Frameworks (vendor-stated)	—	—
Frameworks (vendor-claimed)	—	ISO/IEC 42001
Capabilities / tasks	it service, workflow automation, employee support, identity governance	contract review, workflow automation, risk assessment
Integrations (vendor-listed)	Jira Service Management, Confluence (knowledge), Assets, Okta, SailPoint IdentityNow	Not recorded in this dataset yet
Pricing (as published)	Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29).	Not published (Workday prices AI use through usage-based Flex Credits)
Pricing model	quote	quote
Primary source	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://community-content.workday.com/en-us/public/learn/resources/get-to-know-workday-ai/workday-s-ai-agents/agents-for-finance/contract-negotiation.html
Last checked	2026-10-29	2026-10-19
Official site	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://community-content.workday.com/en-us/public/learn/resources/get-to-know-workday-ai/workday-s-ai-agents/agents-for-finance/contract-negotiation.html

FAQ (from this dataset)

What is the difference between Atlassian Request Resolver and Workday Contract Negotiation Agent?

Both are listed under Business operations. Shared tasks: workflow-automation. Atlassian Request Resolver-only tasks: it-service, employee-support, identity-governance. Workday Contract Negotiation Agent-only tasks: contract-review, risk-assessment. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode: Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). Workday Contract Negotiation Agent (Workday CLM / Evisort): Not published (Workday prices AI use through usage-based Flex Credits)

Where are Atlassian Request Resolver and Workday Contract Negotiation Agent headquartered?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode publishes HQ in Australia. Workday Contract Negotiation Agent (Workday CLM / Evisort) publishes HQ in United States.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode or Workday Contract Negotiation Agent (Workday CLM / Evisort). Open a pair page or the use-case table — this is not a ranking.

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Pilot AI Accountant (autonomous bookkeeping agent: categorisation, reconciliation and monthly close) — Bookkeeping agent from US back-office provider Pilot. It connects to a company's bank and card accounts and tools such as Stripe and Gusto, then categorises transactions, identifies vendors, reconciles accounts, closes the books each month and produces P&L, balance sheet and cash-flow statements, flagging only unusual items such as duplicate charges or new vendors for review. The AI-only Essentials plan is $99 a month; higher plans add human bookkeepers. · Pilot AI Accountant (autonomous bookkeeping agent: categorisation, reconciliation and monthly close) pair comparison
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trail Governance Agents (GRC and AI governance agents) — Munich-based trail's Governance Agents run GRC busywork in the background: they read your project files and sources to collect and link evidence, assess controls, classify systems, run risk and vendor assessments and draft policies, proposing changes that a human approves before anything is written.
Trulioo UBO Discovery Agent (agentic beneficial-ownership research inside KYB) — Agentic AI inside Trulioo's KYB verification workflow from Vancouver-headquartered Trulioo. When registries run out, the UBO Discovery Agent researches filings, disclosures, legal and public records, OSINT and verified third-party databases, reaches registries without API connectivity in real time, reconstructs the beneficial-ownership chain with jurisdiction-specific control logic, cites every finding and reports gaps instead of guessing.
UpFlux Agente Negociador (autonomous tail-spend negotiation and purchasing agent inside TOTVS Protheus, Datasul and SAP) — Procurement agent from Brazil's UpFlux that works inside the customer's ERP (TOTVS Protheus, Datasul or SAP). It reads 12 months of purchase history, finds the best price the company has already paid for each item, and on each new requisition requests quotes, makes counter-offers, routes to the right supplier and writes the purchase order itself when the deal is within the buyer-set approval limits. Buyers approve only the exceptions. · UpFlux Agente Negociador (autonomous tail-spend negotiation and purchasing agent inside TOTVS Protheus, Datasul and SAP) pair comparison

Use-case comparisons

Contract and legal-review AI agents — 33 listings (Contract review, drafting assistance and legal workflow automation)
IT service-management AI agents — 11 listings (IT service desk, employee support and service-workflow automation)

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