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Cleavr vs Matrix42 Neo

Quick answer

Cleavr (autonomous AI accounts-receivable collection: multichannel follow-up, reply qualification, disputes and payment reconciliation) (Cleavr (Cleavr SAS)) and Matrix42 Neo (agentic AI for service desk and employee self-service) (Matrix42 (Matrix42 GmbH)) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Field	Cleavr (autonomous AI accounts-receivable collection: multichannel follow-up, reply qualification, disputes and payment reconciliation)	Matrix42 Neo (agentic AI for service desk and employee self-service)
Vendor	Cleavr (Cleavr SAS)	Matrix42 (Matrix42 GmbH)
HQ	France · Europe	Germany · Europe
Primary category	Business operations	Business operations
Also listed in	Business operations	Business operations
Summary	French accounts-receivable platform that connects to a company's ERP or billing tool and runs cash collection itself. It finds the right contacts and follows up from day one after the due date by email, SMS, voice and WhatsApp. It reads and classifies every customer reply (promise to pay, dispute, payment difficulty), pauses or escalates disputes, proposes payment plans and reconciles payments.	Frankfurt-based Matrix42 added Neo agents to Matrix42 Professional in release 26.2 (Oct 22, 2026): they triage and enrich incoming tickets, resolve known issues automatically and document the outcome, route the rest to the likely resolver, fulfil supported employee requests end to end and execute device fixes once a service-desk agent approves.
Frameworks (vendor-stated)	—	—
Frameworks (vendor-claimed)	—	—
Capabilities / tasks	process automation, workflow automation	it service, employee support, workflow automation
Integrations (vendor-listed)	Not recorded in this dataset yet	Microsoft Teams, MCP
Pricing (as published)	Not published (vendor states no setup fees and no annual commitment)	Not published; Neo includes a 60-day free trial, subject to limitations (Matrix42 Professional 26.2 release notes, Oct 22, 2026; checked 2026-10-28).
Pricing model	quote	quote
Primary source	https://www.cleavr.fr/en	https://www.matrix42.com/matrix42-neo
Last checked	2026-10-20	2026-10-28
Official site	https://www.cleavr.fr/en	https://www.matrix42.com/matrix42-neo

FAQ (from this dataset)

What is the difference between Cleavr and Matrix42 Neo?

Both are listed under Business operations. Shared tasks: workflow-automation. Cleavr-only tasks: process-automation. Matrix42 Neo-only tasks: it-service, employee-support. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Cleavr (autonomous AI accounts-receivable collection: multichannel follow-up, reply qualification, disputes and payment reconciliation): Not published (vendor states no setup fees and no annual commitment) Matrix42 Neo (agentic AI for service desk and employee self-service): Not published; Neo includes a 60-day free trial, subject to limitations (Matrix42 Professional 26.2 release notes, Oct 22, 2026; checked 2026-10-28).

Where are Cleavr and Matrix42 Neo headquartered?

Cleavr (autonomous AI accounts-receivable collection: multichannel follow-up, reply qualification, disputes and payment reconciliation) publishes HQ in France. Matrix42 Neo (agentic AI for service desk and employee self-service) publishes HQ in Germany.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Cleavr (autonomous AI accounts-receivable collection: multichannel follow-up, reply qualification, disputes and payment reconciliation) or Matrix42 Neo (agentic AI for service desk and employee self-service). Open a pair page or the use-case table — this is not a ranking.

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Use-case comparisons

AP and finance-automation AI agents — 40 listings (Accounts payable, invoice and spend automation in finance back offices)
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