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Atlassian Request Resolver vs Steuerboard Kompass

Quick answer

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode (Atlassian (Atlassian Corporation)) and Steuerboard Kompass (agentic OS for German tax firms: AI agents working directly on DATEV data) (Steuerboard (Steuerboard Labs GmbH)) are both listed in the Business operations category of Agent Index.

They share no framework tags in our dataset.

This is not a ranking.

Field	Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode	Steuerboard Kompass (agentic OS for German tax firms: AI agents working directly on DATEV data)
Vendor	Atlassian (Atlassian Corporation)	Steuerboard (Steuerboard Labs GmbH)
HQ	Australia · Australia and New Zealand	Germany · Europe
Primary category	Business operations	Business operations
Also listed in	Business operations, Security	Business operations, Compliance
Summary	Jira Service Management agent that reads each new service request and the linked runbooks, writes a cited step-by-step resolution plan, and executes it with native JSM actions and configured third-party tools such as Okta and SailPoint IdentityNow, either after a human approves the plan (supervised) or end to end on its own (autonomous), pausing on irreversible or low-confidence steps.	Generally available since Oct 14, 2026: an agentic operating system for German tax-advisory firms (Steuerkanzleien). AI agents work on the firm's DATEV data in the background. They check client bookkeeping for missing receipts, unusual costs and missing tax codes, flag missing year-end closing entries, calculate BWA metrics and email clients to request missing documents, and changes go back to DATEV only after the firm approves them.
Frameworks (vendor-stated)	—	—
Frameworks (vendor-claimed)	—	ISO 27001, GDPR, § 203 StGB, § 62a StBerG
Capabilities / tasks	it service, workflow automation, employee support, identity governance	process automation, workflow automation, agentic ops
Integrations (vendor-listed)	Jira Service Management, Confluence (knowledge), Assets, Okta, SailPoint IdentityNow	Not recorded in this dataset yet
Pricing (as published)	Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29).	Kompass from EUR 449/month (monthly billing) or EUR 359/month (annual billing), 3 seats included; extra seats EUR 149 or EUR 119/month; plus VAT
Pricing model	quote	published-tiers
Primary source	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://steuerboard.com/newsroom/steuerboard-stellt-kompass-vor-das-agentic-os-fur-steuerkanzleien
Last checked	2026-10-29	2026-10-19
Official site	https://support.atlassian.com/jira-service-management-cloud/docs/work-with-request-resolver/	https://steuerboard.com/

FAQ (from this dataset)

What is the difference between Atlassian Request Resolver and Steuerboard Kompass?

Both are listed under Business operations. Shared tasks: workflow-automation. Atlassian Request Resolver-only tasks: it-service, employee-support, identity-governance. Steuerboard Kompass-only tasks: process-automation, agentic-ops. Differences are from stored category and task tags, not a ranking.

Which one publishes pricing?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode: Premium AI feature that consumes Rovo credits on Jira Service Management Cloud; no list price per agent published (Atlassian support docs, checked 2026-10-29). Steuerboard Kompass (agentic OS for German tax firms: AI agents working directly on DATEV data): Kompass from EUR 449/month (monthly billing) or EUR 359/month (annual billing), 3 seats included; extra seats EUR 149 or EUR 119/month; plus VAT

Where are Atlassian Request Resolver and Steuerboard Kompass headquartered?

Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode publishes HQ in Australia. Steuerboard Kompass (agentic OS for German tax firms: AI agents working directly on DATEV data) publishes HQ in Germany.

Side-by-side data is generated from the open dataset. “Vendor-claimed” frameworks are as marketed by each vendor and not verified by Agent Index; framework tags indicate relevance, not certification. Request current quotes from each vendor before buying. This page does not rank or score vendors. Sponsored comparisons, if any, will be labelled.

Also in this use case

Other verified listings that share a task tag or use-case group with Atlassian Request Resolver (formerly Rovo Service): AI agent that plans and resolves Jira Service Management requests in supervised or autonomous mode or Steuerboard Kompass (agentic OS for German tax firms: AI agents working directly on DATEV data). Open a pair page or the use-case table — this is not a ranking.

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Use-case comparisons

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